Payment Method
At Pavlovy, we are committed to providing our customers with a safe, convenient, and reliable payment experience. All orders are completed through secure payment channels, ensuring the protection of your funds and transaction information.
1. Supported Payment Method
- PayPal
Pavlovy currently only supports PayPal payments.
PayPal is a leading global online payment platform, providing secure, fast, and multi-currency transaction services, supporting credit card, debit card, and PayPal balance payments.
2. PayPal Advantages
- Secure and Reliable: Payment information is encrypted to protect user privacy and fund security.
- Multi-Currency Support: Payments can be made in USD, EUR, and CNY.
- Transaction Protection: PayPal offers buyer protection policies and can handle transaction disputes.
- Convenient Payment: No need to enter credit card information every time; complete payments quickly.
3. Payment Process
- Please select the items you want to buy and add them to your cart.
- Click Checkout and select PayPal as your payment method.
- The system will redirect you to the official PayPal payment page.
- Log in to your PayPal account and confirm your payment information.
- After completing the payment, PayPal will return a payment success confirmation message.
- Once Pavlovy receives the payment confirmation, it will begin processing and shipping the order.
Please ensure your order information is accurate, especially your shipping address and contact information, to avoid affecting delivery.
4. Payment Notes
- Before placing an order, please ensure your PayPal account has sufficient funds or is linked to a valid credit/debit card.
- Payment failure or account irregularities may result in order delays or cancellations, for which the user is solely responsible.
- Other payment methods (such as bank transfers, direct credit card payments, or third-party payment platforms) are not accepted.
Please do not make payments through unofficial channels or private contact methods to avoid financial losses.
5. Payment Security and Risk Management
- Pavlovy does not store your complete credit card information.
- All payment data is encrypted during transmission.
- Users are advised to use strong passwords and enable PayPal two-factor authentication.
- If you discover any irregularities with an account or a transaction, please contact Pavlovy customer service immediately.
- Pavlovy is not responsible for transactions made through unofficial channels or for any resulting fraud.
6. Order Confirmation and Shipping
- After payment, you will receive a PayPal transaction confirmation email.
- Pavlovy will process your order within 1-3 business days after receiving payment confirmation. Order Processing
- Packages will be shipped in accordance with our shipping policies, and trackable logistics information will be provided.
7. Customer Support
If you encounter any problems during the payment process, please get in touch with us through the following methods:
- Email: pavlovyofficial@hotmail.com
- Phone: +86 15206358640
- Business Hours: Monday to Friday 10:00–18:00
- Response Time: Usually within 24 hours
We will assist in resolving payment anomalies, transaction disputes, or refund issues.